If you want to upgrade Cyberpunk 2077 from PS4 to PS5, or Xbox One to Xbox Series X/S, you may have been experiencing some problems. Don’t worry – you’re not the only one. Last night, we got the surprise announcement that the new-gen versions of CD Projekt Red‘s sci-fi RPG was coming to PS5 and Xbox Series X (finally).

But, as is now standarad practice for the seemingly everything to do with this troubled game, some players have been unable to upgrade from last-gen to this gen. Most of the players having this issue are in Europe, where the disc copy of the game they purchased at launch came with a different region code to their physical location.

The problem? A CDPR support page notes that you’re only eligable for the upgrade if your game matches the region you’re in.

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